Our Approach
We don’t just show up - we coordinate, communicate, and carry every transfer through with the care and professionalism you expect inside your own facility or home.
To the institutions we serve, we’re not another transport vendor - we’re part of the discharge plan.
To the families who call us, we’re not just a ride - we’re the reassurance they were hoping to find.
Core Services:
At Aurevia, all transfers are pre-booked and coordinated through dispatch to ensure accuracy and preparedness. Core services that we provide:
Hospital Discharges: Transporting patients from hospitals to their homes or other care facilities once they are medically cleared for release and no longer require urgent medical supervision.
Interfacility Transfers: Moving patients between hospitals, long-term care homes, rehabilitation centers, and hospices for continued treatment, admission, or assessment.
Non-Emergency Medical Appointments: Providing one-way or round-trip transportation to scheduled outpatient services such as follow-up consultations, diagnostic tests, therapy sessions, and minor procedures.
Long-Distance Transfers: Facilitating safe transport for patients traveling between cities or regions within Ontario - whether for continued care, facility admission or return to residence.
Bed-to-Bed Stretcher Transfers: Offering safe and comfortable transport for patients who must remain in a lying-down position and need assistance transferring from bed to stretcher and vice versa.
Private-Booked Transfers: Serving individuals and families who require a one-time or recurring transportation solution that bridges the gap between public transit and ambulance services.
Special Event Medical Transport: Transporting individuals with limited mobility to family events, religious gatherings, weddings, funerals, or community engagements, where mobility support is essential but emergency or medical supervision is not required.
Airport/Train Station Medical Transport: Supporting clients who are arriving from or departing for medical treatment across provinces or countries, often in coordination with air ambulance services, hospital repatriation, or medical tourism logistics.
Post-Operative or Post-Anesthesia Transfers: Transporting patients after day surgeries or outpatient procedures (e.g., cataract surgery, orthopedic interventions) where stretcher service is needed temporarily.
Dialysis, Oncology, and Chronic Care Transport: Recurring trips for patients attending scheduled treatments such as dialysis, chemotherapy, or specialist therapies, typically under long-term coordination with care providers.
Bariatric or Complex Transfers: Aurevia will be equipped to support oversized and bariatric transfers.
Infectious Disease or Isolation Transfers: Transfers involving patients under active infection control or isolation protocols.